Delivery Information

Terms and Conditions for Delivering Green Coffee Beans

Please read these Terms and Conditions carefully before placing an order for the delivery of green coffee beans. These terms outline the agreement between you (the customer) and Zuperium Trading (referred to as "we" or "us") regarding the delivery of green coffee beans. By placing an order, you acknowledge and accept these terms and conditions.

1. Order Placement and Confirmation: 1.1 You can place an order for green coffee beans through our website, email, or telephone. 1.2 Once we receive your order, we will send you an order confirmation, including the details of your order, delivery address, and estimated delivery timeframe.

2. Delivery: 2.1 We strive to deliver your green coffee beans within 1-5 business days from the date of order confirmation. 2.2 The delivery timeframe may vary depending on factors such as your location, shipping method, and unforeseen circumstances beyond our control. 2.3 We will make reasonable efforts to notify you in advance if there are any delays or issues with the delivery. 2.4 You are responsible for providing accurate delivery information, including a valid address and contact details. Any delays or delivery failures due to inaccurate information provided by you will not be our responsibility.

3. Shipping and Handling: 3.1 Shipping and handling charges will apply to your order and will be communicated to you during the order process. 3.2 We will select a reputable shipping carrier and ship the green coffee beans in appropriate packaging to ensure their quality and integrity during transit. 3.3 Once the green coffee beans are shipped, we will provide you with a tracking number to monitor the progress of your delivery.

4. Quality and Inspection: 4.1 We take utmost care to ensure that the green coffee beans we deliver meet our quality standards. 4.2 Upon receiving your order, we recommend inspecting the package and the green coffee beans for any visible damage or discrepancies. 4.3 If you identify any issues with the delivered goods, please contact us within 24 hours of receipt to report the problem. We may request supporting documentation such as photographs to investigate the matter.

5. Cancellations and Returns: 5.1 If you wish to cancel your order, please notify us as soon as possible. If the green coffee beans have not been shipped, we will cancel the order and provide a refund. 5.2 Due to the nature of our products, returns are generally not accepted. However, if the green coffee beans are damaged during transit or if you receive the wrong product, please contact us immediately to discuss possible solutions.

6. Limitation of Liability: 6.1 We will not be liable for any indirect, incidental, special, or consequential damages arising from the delivery of green coffee beans, including but not limited to loss of profits, revenue, data, or use. 6.2 Our liability, if any, for direct damages arising from the delivery of green coffee beans will be limited to the amount you paid for the specific order.

7. Governing Law and Jurisdiction: 7.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country/State]. 7.2 Any disputes arising from these Terms and Conditions or the delivery of green coffee beans shall be subject to the exclusive jurisdiction of the courts of [Your Country/State].

By placing an order for the delivery of green coffee beans, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. These Terms and Conditions constitute the entire agreement between yourselves and Zuperium trading T/A Greencoffeebeans.co.za